Case Study: Baby Steps 20+

Baby steps 20+, a Falkirk-based charity, was established in 2020 to provide a recycling and upcycling service for baby goods, offering paid employment to local people with special needs. It enlisted the help of the Scottish Tech Army in order to help promote the social enterprise by developing an online community shop selling pre-loved baby and toddler items.

View the transcript below:

Hi, my name is Anne McCullough and I work at Baby Steps 20+ in Falkirk. Baby Steps 20+ is a social enterprise which provides paid employment for adults with special needs. And we operate by taking in donations of baby goods, clothes, toys, prams, cots, anything and everything really. Checking that things are compliant, and then selling at reasonable cost to local people.

0:27

I enjoy helping the customers and serving the customers. I also like some of the jobs I like doing is sorting out the DVDs, the books and the shoes. And when I do them, I put them on the shelves and size all the books. And I'll sometimes maybe do the window display on occasion,

0:49

I attended an employability seminar during the pandemic, and came across, a lovely man called Euan. Euan Cameron, who was working with the Scottish Tech Army, and in the Zoom meeting was talking about the work that he and colleagues were keen to do to support social enterprise in Scotland sounded great. And as we were reopening the business, we needed all the help we could get. And after I contacted him, I contacted Scottish Tech Army. And Euan came on board has been fantastic since then, and he's a star.

So he helped us with our initial online setup, social media our Ebay selling. He then went on to help us with marketplace sales, promoting special activities, through Facebook, coming up with ideas, planning, time scales for things, things that we normally just wing it, but he make us think about structure, which was really helpful.

2:03

My name is Euan Cameron. I am a product director at Enable. And I'm also a trustee of Baby Steps 20+, because I was involved in the intake process, I was fortunate enough to be in a position where I could see the projects which were coming in. And I took some interest in the projects which were close to the area where I lived to see if there's something that I could potentially do. The reason why I continued to support Baby Steps and joined as a trustee was that I was very impressed with their setup the professionalism around that the work that Anne and Linda did and particularly and of course the team that they support, and it just ticked so many of the boxes for me.